Features

Firepower the back-office tools don't have

Rail CRM is built by an operating ISO sales floor — so it's loaded with the things reps actually need to find the owner, make the call, and close. Not a generic CRM with a payments skin.

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Signature feature

Power Dialer — keep every rep in motion

One lead at a time, one tap to call, daily call goals, and inline scripts. Reps tear through call lists without losing their place — the rep-productivity layer the enterprise tools never built.

  • + Daily-target and continuous-dial modes with round-robin lead pools
  • + Inline battlecards + voicemail scripts on every call
  • + Owner cell number surfaced once an appointment is booked
  • + Session summary with your call counts and outcomes
Signature feature

Rail Marketplace — a revenue channel, not just a CRM

Your reps already have the trust of every merchant they sell processing to. Rail Marketplace lets them resell websites, reputation management, local SEO, and funding/insurance/payroll referrals on top of that relationship — you set the price to the merchant, keep the spread, and Rail handles fulfillment.

  • + Mark a sale in one tap from the deal — no separate tool
  • + Reps price it, keep the margin, Rail builds it
  • + A built-in deal sweetener that beats a competitor's quote
  • + A recurring revenue line your office didn't have before
Everything inside

Built for the close

Who's In Right Now

Predicts which owners are on-site this moment from their schedule patterns, so reps call when the decision-maker is actually behind the counter.

AI Lead Briefs

Instant AI summary of every lead plus AI-built call lists — reps always know who to call next and what to say.

Smart Lead Scoring

A transparent, manager-tunable priority score ranks every lead so the hottest opportunities rise to the top automatically.

Renewal & Contract Radar

Tracks competitors' POS contract end dates and surfaces the 90-day switch window — displacement selling becomes a standing to-do list.

POS Battlecards

Battlecards auto-matched to the merchant's current POS — Toast, Square, Clover, SpotOn, Aloha and more — every objection answered on the call.

Appointments & Follow-ups

A full appointment lifecycle with confirmations and reminders, plus a next-step on every deal so nothing booked slips.

Deal & Install Tracking

From signature to install — equipment, surveys, crew, contract term, and open issues — tracked in one place so launches go clean.

Owner & Group Intel

See every location an owner controls. Win one and the rest of the chain auto-prioritizes — multi-unit deals without the spreadsheet.

Team Analytics

Call volume, funnel, and outcomes by rep and team. Owners see the whole floor; reps see their own numbers.

Daily Goals & Accountability

Clear daily call and visit targets plus team activity visibility for managers — consistent volume without the nagging.

Instant Lead Capture

Inbound leads land via webhook with duplicate detection and routing — new opportunities hit the right rep in seconds.

Mobile-first & processor-neutral

Genuinely built for the phone, and it works no matter who you process with — nothing to switch.

🏪 Rail Marketplace

Resell websites, reputation management, local SEO, and referral programs to your merchants — you set the price, keep the margin, Rail builds it.

See it on your floor

A 15-minute walkthrough on the live system — or start a 14-day free trial.

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